Terms of service

Last updated: October 15, 2026

Overview

This website, veltialabs.co, is operated by Veltia Labs ("we", "us", "our"). These Terms of Service ("Terms") apply to everyone who visits the site or buys from us. By using the site or placing an order, you agree to these Terms, our Privacy Policy, Refund Policy, Shipping Policy and Subscription Policy. If you don't agree, please don't use the site.

Our store is hosted on Shopify, which provides the online platform we use to sell our products.

1. Not medical advice

Veltia is a dietary supplement. The content on this site, including product descriptions, articles, FAQs and customer reviews, is for general information only. It is not medical advice and is not a substitute for advice from your doctor.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Talk to your doctor before using Veltia if you are pregnant, nursing or trying to get pregnant, are under 18, take any prescription medicine (including blood thinners), have a medical condition, or are allergic to plants in the daisy or ragweed family. Stop using it and see a doctor if you have a reaction. Always read the label and follow the directions.

2. Results and reviews

Everyone's body is different, and individual results vary. Customer reviews and stories on this site reflect the experiences of those customers and are not a promise that you will get the same results.

3. Who can buy

You must be at least 18 years old, or the age of majority where you live, to buy from us. We currently ship to the United States only.

4. Products, prices and availability

• We do our best to describe and show our products accurately. Colors and packaging may vary slightly from the photos.
• Prices are in US dollars and can change at any time. The price you pay is the price shown at checkout when you place your order.
• Sales, bundle discounts and free gifts are offered for a limited time and while supplies last, and can't be combined with other offers unless we say so.
• If we make a mistake in a price or product description, we may cancel the affected order and refund you in full, even after it's been confirmed.
• We may limit quantities or refuse an order, for example if it appears to be placed by a reseller or looks fraudulent. If we cancel your order, we'll refund you in full.

5. Orders and payment

When you place an order, you confirm that the information you give us is accurate and that you're authorized to use the payment method. You'll get an email confirming your order. Payments are processed securely through Shopify and its payment partners; we don't store your full card details.

6. Subscriptions

If you choose Subscribe & Save, you authorize us to charge your payment method automatically for each scheduled shipment until you cancel. You can cancel any time. The details are in our Subscription Policy.

7. Shipping, refunds and our guarantee

Shipping is covered by our Shipping Policy. Refunds and our 90-day money-back guarantee are covered by our Refund Policy.

8. Your use of the site

Please don't use the site for anything unlawful, try to break or overload it, copy or resell our content, or post reviews or comments that are false, abusive or infringe someone else's rights. We may remove content or block access if these rules are broken.

9. Reviews and messages you send us

If you send us a review, photo, comment or suggestion, you give us permission to use, edit and share it (including your first name and last initial) on our site and in our marketing, without payment. Please only send content you have the right to share. We won't publish your full name, contact details or health details without your permission.

10. Our content

All text, images, logos, designs and other content on this site belong to Veltia Labs or our licensors and are protected by law. You may not copy or use them without our written permission.

11. Links to other sites

Our site may link to other websites. We're not responsible for their content or practices.

12. Disclaimer of warranties

Except as stated in our Refund Policy and as required by law, the site and our products are provided "as is" and "as available", without warranties of any kind, express or implied, including implied warranties of merchantability or fitness for a particular purpose.

13. Limitation of liability

To the fullest extent allowed by law, Veltia Labs will not be liable for any indirect, incidental, special or consequential damages arising from your use of the site or our products. Our total liability for any claim related to an order is limited to the amount you paid for that order. Some places don't allow these limits, so they may not apply to you.

14. Indemnity

You agree to cover any claims, losses or costs (including reasonable legal fees) brought against us because you broke these Terms or the law.

15. Governing law

These Terms are governed by the laws of the State of Illinois, United States, without regard to its conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Sangamon County, Illinois, unless the law where you live gives you the right to bring it elsewhere.

16. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date at the top shows when they last changed. The Terms in place when you place an order apply to that order.

17. Contact us

Questions about these Terms? Email shopveltialabs@gmail.com, call (224) 484-9937, or write to Veltia Labs, 2501 N Chatham Rd, Suite N, Springfield, IL 62704, United States.